Support
Polder Casino prides itself by offering trained customer service representatives who are always available to assist you!
The service team of Polder Casino is available for seven days a week during the whole year. If you have a question about Polder Casino, our games or any of our services that we provide there are multiple ways to get in touch with one of our service representatives.
Live Chat: The Polder Casino Live Chat is available 24 hours a day at 7 days a week. By starting a chat with one of our service representatives you will be able to exchange instant messages though a chat window. This chat window will appear at the bottom of the site. If you would like instant answers on your question we advise you to use our Live Chat.
Telephone: It is also possible to contact one of our service representatives by phone. Feel free to call us 24 hours a day at 7 days a week. You can reach us at: +356 2032 0021. Our employees can provide support in many different languages.
Email: You may contact us by email by using our email address: service@poldercasino.com. We aim to answer your questions within one hour.
Contact form: Similar to an email is the use of our contact form that can you will see on this page. Simply submit your name, email address and message and click on the send button. We aim to answer your questions within one hour!
In the event you wish to report a problem related to our games or other functions of our site please be as precise as possible with your description and always try to include the information as summed up below:
- Your username
- The game you have played
- The game ID
- The time when the problem occurred
- A description of the problem you have experiences
We would like to thank you for your understanding.