Privacy Policy


Player privacy is a guarantee at Polder Casino:

Polder casino knows how important personal data is, and stores this sensitive information securely in order to safeguard it. This personal data will only be used by Polder Casino, to improve the player’s gaming experience, and will never be shared or sold to third parties. Our customer support team is available 24/7 and will gladly answer questions about player privacy.

Submitted Information:

Submissions in the form of emails, validation forms, registration forms and other, will be collected securely by Polder Casino, and will be encrypted and stored securely on safe servers. This data includes but is not limited to; personal information, deposit method information, logs and transactions.

Personal Data Usage:

In order to improve the player’s experience, Polder will store and analyse the records and logs submitted by the player. These will also be used to answer queries the players might have and for security reasons.

Player Marketing Options:

Irritated when you are bombarded by marketing emails? Polder Casino lets the player chose from different marketing options, so that the player has absolute control of what he/she receives and at what frequency. The customization can be done at any time by selecting the different marketing options available in ‘My Account’ section on the player’s personal account.

Use of cookies at Polder Casino:

In order to function properly, Poldercasino.com needs cookies enabled in your browser. To enable cookies in your browser follow the instructions found in the help section of your browser.

Non-Disclosure Agreement:

Polder Casino agrees to never disclose personal data related to any registered player, with third parties or sell any of this personal data for business purposes. Disclosure of personal data will be within the group of companies, with business partners or in the rare case that disclosure is required by law and information is shared with government authorities.

Other websites:

Linked to Poldercasino.com are other external websites that have their own Privacy policies. Polder casino will not be held responsible for anything happening after clicking external links, and it is highly recommended that players read the privacy policy of such sites, in order to know how personal data is treated on their behalf.

Access right:

All registered players at Poldercasino.com have the right to access their personal data stored on our servers. In order to do so, the players must make a request in writing addressed to: The Casino Manager, Polder Casino, 26, Ghar I dud Street, Sliema, Malta.

Internet-based transfers:

All users of Poldercasino.com acknowledge that, all the personal information and data transmitted through the website is data transmitted over an international coverage network, and agree with this method of processing information.

BELANGRIJKE MEDEDELING:

Op 27 mei 2017 jl. heeft de Nederlandse Kansspelautoriteit aangekondigd nieuwe stappen te zetten in het bestrijden van kansspelen op afstand met als resultaat dat nieuwe prioriteringscriteria worden toegepast per 1 juni 2017.

Door de wijziging van deze wetgeving zijn wij genoodzaakt Polder Casino te sluiten per 1 juni 2017.

Dit is natuurlijk zeer vervelend nieuws, voornamelijk ten aanzien van de timing en de snelheid waarmee we dit besluit hebben moeten nemen.

Vanzelfsprekend, onze oprechte excuses voor het ongemak!

Met vriendelijke groet,

Team
PolderCasino.com

Praktische zaken:
1) De klantenservice van Polder Casino blijft beschikbaar.
- Mail ons via: service@poldercasino.com;
- Bel ons via: +356 – 2032 0021;
- Of start de live-chat;

2) Uw balans is veilig!
- U heeft een balans en u wilt uw tegoed laten uitbetalen? Dat is geen enkel probleem. E-mail uw uitbetalingsverzoek naar: service@poldercasino.com. Wij zullen de uitbetaling klaar zetten en verwerken, precies zoals u van ons gewend bent.

Meer informatie:
1) Nieuwsbericht Nederlandse Kansspelautoriteit:
http://www.kansspelautoriteit.nl/nieuws/alle-nieuwsberichten/2017/mei/kansspelautoriteit/
2) Stand van zaken regulering wetvoorstel kansspelen op afstand:
http://www.kansspelautoriteit.nl/algemene-onderdelen/secundaire-navigatie/veelgestelde-vragen/veelgestelde-vragen/wetsvoorstel-online/stand-zaken-rond/